- 1. How many sales outlets does NAZA KIA has nationwide?
- A: There are 27 sales branches and 42 authorised sales dealers nationwide.
- 2. How many service branches and authorized service dealers does Naza Kia has?
- A: There are 16 service branches and 67 authorized service dealers nationwide.
- 3. How many part stockists does Naza Kia has?
- A: There are 20 active authorized parts stockists nationwide.
- 4. Where can I service and buy any spare parts for my NAZA or KIA vehicle?
- A: Any of Naza Kia Service Branches and authorized service dealers outlets. As for genuine parts purchase you may purchase from our authorised service outlet and stockists nationwide.
- 5. Can unauthorized service dealers carry out schedule maintenance service during warranty period?
- A: Strictly NO.
- 6. When will be the first service for my NAZA or KIA vehicle?
- A: First 1000 Kilometer as stated in Service and Warranty Maintenance Booklet.
- 7. What damages are covered by the warranty?
- A: Please refer our basic warranty coverage as stated in Service and Warranty Maintenance Booklet.
- 8. What are the elements that make warranty voids?
- A: Damages due to factors beyond manufacturers control ie, misuse of the NAZA KIA vehicle, accident, modification, damages or surface corrosion and others act of God, or vehicle used as a taxi or rental unit.
- 9. What is the period of warranty?
- A: 2 years or 50,000 km (whichever comes first) ; optional Extended Warranty Programme 3 years or 75,000 km (whichever comes first).
